Insurance firm Generali Vietnam announced, since July 2021, the settlement of insurance benefits with Generali only need a voucher (replacing the original voucher), applicable to online files Through the function of 'resolving insurance rights' on the GenVita application. The time of resolution is notified of 2 minutes to complete the procedure; 30 minutes to receive feedback after successful filing; 24 hours, receive notice of payment decisions (if any); and 24 hours - 48 hours, receive insurance benefits. This is the process of dealing with the fast and simplest insurance benefits in the market. Ms. Tina Nguyen, General Manager of Generali Vietnam shares and resolved Insurance benefits are one of the most important stages for an insurance enterprise, deciding the success of the business for a long time
. "With Generali, we always determine to invest strongly into this stage to Bring the best experience to customers. Therefore, Generali does not authorize a third party but build a team of professionals to settle the company's own insurance benefits to directly serve customers, since then Guaranteed quality of service. Generali also prioritizes investment in advanced technology so that all services can be digitized quickly, conveniently and safely for customers, "said Ms
Tina Nguyen said.Generali Already digitized most insurance transactions such as sending requests for insurance benefits, monitoring contract status, paying fees, updates Japanese information, exchange of investment funds, buy products ... through genvita, digital ecosystem of pioneering health care in the market. Applying the process of solving new insurance benefits completely "Not paper" is one of Generali's latest efforts to realize "simple, effective, taking customers' focus" of this business. . Dịch vụ:
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